At Reder Landscaping, we are dedicated to making sure our customers are happy with our work over the long term. That’s why great customer service has been the cornerstone of our business for over 45 years!
Our customers have a lot of concerns and questions about their landscapes. Care for new plants, billing questions, scheduling irrigation service, warranty issues, lawn pests, requesting quotes for new work, mulch orders – these are just a few of the things our customers contact us about everyday! That’s why our office is staffed full time with trained professionals who are ready to address your needs, questions and concerns as quickly and efficiently as possible.
What’s the Best Way to Contact Us? It’s Email!
This is an account dedicated to helping our existing clients reach us easily and effectively. Our front office will respond directly or forward your email to the appropriate recipient.
You can always call if you prefer, but emailing ensures that you reach the person most able to help, that you reach them in our own words, and that there’s a record of your communication to which you can refer in the future.
Here’s the Best Way To Use Our Customer Service Email System
Whether you’re emailing customer service directly or using our online contact form, please include the following:
- In the subject line, clearly state your request or concern
- Your name, address and phone number
- A detailed description of your issue or concern, to help us give an effective response
- A photo, if relevant. For example, if you have a concern about a plant, a photo can help us make a quick diagnosis, offer timely advice, or immediately schedule a replacement if it’s a warranty item.
We’re Committed To Your Long Term Satisfaction
We understand that your landscape is important to you, and we appreciate that you’ve chosen us as your landscaping company.
Not only is Reder “the one company that does it all”, but we’re also the company whose customers enjoy peace of mind knowing that we stand behind all the work we do and are ready to respond to their needs and concerns.
To learn more about Reder’s Customer Service click here.